Government orders probe into e-commerce ‘dark patterns’ after complaints over hidden charges
The government has ordered an investigation into e-commerce platforms accused of adding hidden fees under misleading names, following several consumer complaints. The probe, announced by Minister Pralhad Joshi, targets what the government calls “dark patterns” that exploit online shoppers. Pralhad Joshi, Union Minister for Consumer Affairs, Food and Public Distribution, and New and Renewable Energy….
