e commerce platforms Archives

E-commerce platforms advised to self-audit, eliminate dark patterns: Union Minister

Topnewsplus1 month ago04 mins

The Central Consumer Protection Authority (CCPA) has advised e-commerce platforms to self-audit and eliminate dark patterns, said B.L. Verma, Union Minister of State for the Ministry of Consumer Affairs, in the Parliament on Tuesday. Dark patterns involve using design and choice architecture to deceive, coerce, or influence consumers into making choices that are not in…

Government Takes Action Against Dark Patterns: 11 E-commerce firms receive notices

Topnewsplus3 months ago04 mins

The consumer affairs ministry had a meeting with key e-commerce companies today, on 28 May, to tackle dark patterns that mislead consumers. The meeting focused on auditing the companies’ practices regarding transparent disclosure of information to customers about donations or other collections. The Ministry of Consumer Affairs has taken a major step to protect consumers…