‘Scrolling app fee next?’: Viral complaint on hidden charges triggers crackdown on e-commerce platforms

‘Scrolling app fee next?’: Viral complaint on hidden charges triggers crackdown on e-commerce platforms

Union Consumer Affairs Minister Pralhad Joshi on Friday sent out a strong message to e-commerce companies to stop misleading customers with hidden charges or face strict action. Taking to his official handle on X, Joshi said adding unfair costs like extra fees for Cash-on-Delivery (COD) is nothing but a “dark pattern” that takes advantage of buyers…

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Rapido Food Delivery: Ride-sharing platforms’ entry in food delivery market sparks buzz among competitors

Rapido Food Delivery: Ride-sharing platforms’ entry in food delivery market sparks buzz among competitors

Ride-hailing giant Rapido is all set to enter India’s food delivery landscape. This announcement has created a buzz across the industry, with many wondering how Rapido’s entry will impact the dominance of established players like Zomato and Swiggy. This service is expected to start in Bengaluru. Two listed companies – Zomato and Swiggy are already…

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